Rate Your Neighbors Logo RateYourNeighbors

Privacy Statement

Effective Date: 02/09/2025

๐Ÿ” Information We Collect

Rate Your Neighbor ("we," "our," or "us") values transparency and respects your privacy. This Privacy Statement explains how we collect, use, share, and protect information when you use our website, mobile experiences, and related services (the "Services").

a. Information You Provide Directly

  • Full name
  • Username
  • Email address
  • Phone number
  • Account credentials (including Google or social logins such as Facebook or Instagram)
  • User-submitted comments, reviews, and ratings
  • Star or score ratings
  • Photos or other uploaded content

You may edit or delete your submitted content at any time through your account, subject to moderation and dispute review processes.

b. Location & Address Information

  • Exact street addresses
  • Map-based location selections
  • Generalized or approximate location data (e.g., neighborhood or block level)

Comments and ratings may be linked to an existing address or property data layer to support map-based discovery.

We do not collect GPS data automatically unless explicitly enabled by you.

c. Identity Verification (If Applicable)

In limited cases, we may allow users to verify identity using a trusted third-party provider. We do not store government-issued identification numbers.

โš™๏ธ How We Use Information

2. How We Use Information

  • Operate and improve the Services
  • Display reviews, ratings, and map-based content
  • Moderate submissions before publication
  • Authenticate users and manage accounts
  • Respond to support requests
  • Handle disputes and content removal requests
  • Analyze usage patterns

3. Content Moderation & Community Responsibility

  • All content is moderated before publication
  • Users may edit or delete their own content
  • Property owners may submit requests to dispute or remove content
  • Reviews represent opinions and are not independently verified

๐Ÿช Cookies, Sharing & Security

4. Cookies & Analytics

We use strictly necessary cookies to operate the Services and Google Analytics to understand usage trends. We do not use cookies for targeted advertising.

5. Sharing of Information

We do not sell your personal data.

  • Service providers (hosting, analytics, mapping)
  • Identity verification providers (if applicable)
  • Legal authorities when required by law

6. Data Security

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

We use reasonable safeguards to protect your information, but no system can guarantee absolute security.

๐Ÿ›ก๏ธ Your Rights & Contact

7. Your Rights & Choices

  • Access your personal information
  • Update or correct your data
  • Request account deletion

8. Children's Privacy

Rate Your Neighbor is not intended for individuals under 18.

9. Changes to This Policy

We may update this Privacy Statement periodically. Changes will be posted on this page.

10. Contact Us

Email: rateyourneighbors.official@gmail.com